Support

Will my product work with the free UVI Workstation?

No Chiaroscuro requires UVI Falcon and will not work inside the free UVI Workstation

How do I load my product in UVI Falcon?

Open UVI Falcon, locate the files and drag them into the main screen of the UI

What’s the difference between UVI Workstation and UVI Falcon?

UVI Workstation is a free soundbank player but will not load free UVI Falcon products. UVI Falcon on the otherhand is a paid product is more advanced than UVI Workstation and will load both UVI Workstation and UVI Falcon products.

Do I need an iLok account / iLok dongle?

An iLok account is required for using UVI Falcon but not specifically for Chiaroscuro

If you have any questions or need help with your products please feel free to contact us directly at [email protected] and we can help you further.